In Chapter XII the Labour Law 1997 sets out the law in relation to the settlement of labour disputes. This includes provisions in relation to both individual and collective disputes.

In relation to collective disputes, the law provides that parties are first required to communicate their collective labour dispute with the Labour Inspector of their province or municipality - in practical terms, this means that parties must always firstly refer their dispute to the Department of Labour in the Ministry of Labour and Vocational Training.

Articles 304 - 309 of the Labour Law 1997 stipulate that a collective labour dispute must be conciliated by a ministry conciliator and only in the absence of an agreement in relation to the issues, is the dispute referred to the Arbitration Council (Articles 309 - 310).